PENGELOLAAN HOSPITALITY HOUSEKEEPING UNTUK MENINGKATKAN PENJUALAN KAMAR DI GRAND QUALITY HOTEL YOGYAKARTA

Puranama, Bekti (2019) PENGELOLAAN HOSPITALITY HOUSEKEEPING UNTUK MENINGKATKAN PENJUALAN KAMAR DI GRAND QUALITY HOTEL YOGYAKARTA. Bachelor thesis, Sekolah Tinggi Pariwisa Ambarrukmo Yogyakarta.

	Text Bekti Purnama_18.03722_PENGELOLAAN HOSPITALITY HOUSEKEEPING UNTUK MENINGKATKAN PENJUALAN KAMAR DI GRAND QUALITY HOTEL YOGYAKARTA.pdf Restricted to Repository staff only Download (2MB)
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Abstract

Bekti Purnama, 2019. Factors Related to Housekeeping Performance to Increase Room Sales at Grand Quality Hotels Yogyakarta. Improved quality of service is very important in doing any of these hotels, considering the hotel is a business entity engaged in providing services necessary facilities for traveling people who managed commercial for profit, and therefore to increase the number of residential rooms need to increase the quality of service. And minimizecomplaint from hotel guests. This study uses a qualitative descriptive analysis method, which describes a good service system to support increased visitors. Externalrelatively new hotels Yogyakarta hotels in Yogyakarta Special Region. And to entice tourists to want to visit then the quality of service needed to be implemented such as being friendly to a guest-hearted, courteous, generous smile and others who make hotel guests feel at case and willing to stay back to someday.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Quality, Services, and Human Recourses
Subjects:	G Geography. Anthropology. Recreation > GV Recreation Leisure
Divisions:	Hospitality
Depositing User:	Library Admin
Date Deposited:	06 Mar 2023 07:09
Last Modified:	06 Mar 2023 07:09
URI:	http://repository.stipram.ac.id/id/eprint/1145

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